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Delivering Vital Services during the COVID-19 Pandemic

The COVID-19 pandemic has created a time of uncertainty, challenge, and in many cases, hardship and tragedy. Nations, states and cities have declared states of emergency in order to enact new laws and access funding. Non-essential workplaces have closed and many people are out of work. Families are worried about their friends and loved ones. Unless you are an essential worker, you have been told to stay home and practice physical distancing.

We recently checked in with our clients. Forensic DNA labs are either operating as usual, with partial staff, or are closed. Public health labs are working on overdrive to expand COVID-19 testing capabilities as quickly as possible. Newborn screening labs continue to operate, as babies continue to be born. In some cases, they are ramping up to also take on COVID-19 testing.

STACS DNA’s clients are designated as essential services. As such, so is STACS DNA. We are here to field support calls and continue to deliver the software and systems that labs and regions rely on. Most of our staff are working from home; as a software company we have that ability.

We salute those of you who are working every day to keep our communities safe, in every sense. Let us know how we can help you do your vital work.

About Heather MacIntosh

Heather MacIntosh
Heather MacIntosh, VP Sales and Marketing, joined STACS DNA in 2012. Her role is to bring innovation to market. She has more than 30 years of business experience at software and telecom companies. Outside of work, Heather seeks speed: she races sprint kayaks, cycles and skis.

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