STACS DNA Provides Essential Services During COVID-19 Pandemic
No interruption in customer services and development projects
STACS DNA’s clients are forensics and healthcare laboratories and their stakeholders who continue to provide vital front line services to their communities during the COVID-19 pandemic. Our goal is to maintain exceptional customer service and support, even during this period of uncertainty. Our clients can rest assured that all current support channels remain available.
“As an essential services provider, we are there for our customers,” said Jocelyn Tremblay, President and COO of STACS DNA. “We are continuing to provide our high level of customer service and support, and all development projects are on track.”
Since the beginning of the COVID-19 outbreak, STACS DNA has been carefully monitoring the progression of the virus and following the recommendations of public health authorities in the US and Canada. We’ve implemented necessary changes to mitigate the risk to our employees, our clients and our communities.
As of March 16, all STACS DNA employees are working from home. Some staff were already working remotely, so the corporate infrastructure was already in place. We will continue to hold calls and meetings with clients and staff using conferencing services. Training and other services usually provided in-person are now performed remotely to maintain timelines and ensure the success of on-going projects.
ABOUT STACS DNA
STACS DNA offers sample tracking solutions for forensics and healthcare. Track-Kit™ tracks every sample statewide to prevent delayed or lost kits and keep thousands of stakeholders informed. STACS® software is the most comprehensive DNA sample tracking and lab management software, maximizing processing throughput and minimizing risk. Our customers are federal, state, regional and local agencies, including many of the largest forensics DNA labs in North America. Visit www.stacsdna.com.
FOR MORE INFORMATION
Vice President, Marketing
STACS DNA Inc.
613-274-7822 ext. 2005